Assistant Store Manager Trainee

Our motto is “people helping people” and Seed the Need Goodwill store is actively supporting various ministries and the local community. We believe that this is not just any thrift store and our hope is that everyone who enters the store is touched by God’s presence.

The function of the assistant store manager is to support the manager in the daily operations of a retail store. Your role is to supervise employees and volunteers, work with customers and help carry out the directives of the store manager and the owner.

As an Assistant Store Manager, you will be responsible for carrying out that goal through positive and effective communication with customers as well as efficient operation of the store. You will provide the Store Manager with the help he or she requires to keep the shop in top running order, from ordering supplies and processing sales to generating cash reports and responding to customer concerns and complaints. We’re looking for a friendly, approachable and ambitious professional who wants to be a part of this great team and help us carry out this vision.

You will ensure that volunteers provide exceptional customer service. This includes volunteer training, answering questions and assisting with product selection, purchases, and returns as well as handling any disputes.

You will help ensure that the store is clean, well-organized, and properly merchandised. You will be responsible for making sure that all store policies, procedures, and controls are followed. You will coordinate and oversee the planning, organizing, and delegating of work among staff.

You will be required to act as the primary Store Manager and carry out the responsibilities of the Store Manager when they are not available.

This is a retail position, so you must be ready to work daytime, weekends and evenings. You may also be asked to work on major holidays, especially the busiest shopping days of the year.

Assistant Store Manager Trainee responsibilities:

Coach and support other team members

Train new volunteers/employees for the sales floor or other departments (e.g. merchandising)

Maintain and monitor store inventory

Ensure that the store is clean, safe and presentable for customers

Greet and assist customers as necessary when other sales associates are busy

Conduct regular audits of the store’s physical and practical condition to ensure quality

Maintain product levels appropriately (make sure shelves are fully stocked)

Interact with the public via social media and maintain the store’s online presence

Process sales when necessary (cashier duties)

Generate and review daily sales report (daily open and close of store as required, including end of day cash balancing)

Working at Seed the Need Goodwill Store is not a job, it is a community of those who work together in Christian service.

If you think you may be a good fit for this position, please forward your resume to